Privacy Policy for Xena Health

Last updated: June 12, 2025

Xena Health LLC (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Xena Health when you visit our website at https://xenahealthlv.com, https://pause.xenahealthlv.com (the “Website”).

By using the Website, you agree to the terms of this Privacy Policy.

1. What Information We Collect

We do not collect or store Protected Health Information (PHI) via this Website. All PHI is handled through a secure, HIPAA-compliant electronic health record (EHR) platform that is accessed via links from our site.

We may collect:

• Identifiers such as name, email address, and phone number (if you submit a form).
• Technical Data such as IP address, browser type, and usage behavior (collected via cookies).
• Cookies & Tracking Technologies for analytics and performance tracking, including through Google Analytics.

2. How We Use Your Information

We may use your information to:

• Respond to your inquiries or appointment requests.
• Improve website performance and user experience.
• Send occasional marketing emails (if you’ve opted in).

3. Third-Party Tools & Data Sharing

We use trusted vendors for:

• Analytics (e.g., Google Analytics)
• Website hosting
• Marketing platforms

We do not sell your personal information.

Some third-party providers may collect or receive information about your visit to provide services. Please review their privacy policies directly.

4. HIPAA Notice

While Xena Health is a healthcare provider governed by HIPAA, no PHI is collected on this Website. All patient data is entered and stored securely via our HIPAA-compliant third-party platforms (e.g., EHR and telehealth portals). This site functions solely as a marketing and informational channel.

5. Your Data Rights

Depending on your location, you may have rights under:

• GDPR (for EU users)
• CCPA/CPRA (California residents)
• Nevada SB220 (Nevada residents may request that their personal data is not sold)

To exercise your rights, contact us at: [email protected]

6. Children’s Privacy

Our Website is not directed to individuals under the age of 13. We do not knowingly collect information from children.

7. “Do Not Track” and Global Privacy Controls

We honor “Do Not Track” signals and recognize Global Privacy Controls (GPC) signals in accordance with applicable state laws.

8. Data Security

While no online transmission is 100% secure, we follow best practices to protect your information.

9. Changes to This Policy

We may update this Privacy Policy as needed. We’ll notify you of material changes by posting an updated policy with a new “Last Updated” date.

10. Contact Us

Xena Health LLC
301 N Pecos Rd, Suite F
Henderson, NV 89074
Email: [email protected]