Do you take insurance?
Yes, for labs, imaging and prescriptions. Visits are paid directly at the prices on this page. That gives your provider the time your care needs.
Will insurance cover my labs?
We send your lab orders through your insurance whenever we can. What you pay depends on your plan.
What if I'd rather pay cash for labs?
We've negotiated cash prices on labs for patients who choose that route, with or without insurance.
How do my medications work?
We send your prescription through your insurance to the pharmacy of your choice, so your cost depends on your plan. Hormone therapy also comes in other forms, such as gels and creams, and your provider will go through the options with you. The testosterone packages include the cost of the testosterone.
Can I use my HSA or FSA card?
Yes. We accept HSA and FSA cards.
Can my insurance pay me back for visits?
We give you a superbill you can send to your insurer for possible out-of-network reimbursement. Coverage depends on your plan and isn't guaranteed.
Do I have to join a membership?
No. Everyone starts with the first visit. Afterwards you can pay per visit or choose a membership with your provider.
What if I need to cancel?
Please give us at least 24 hours' notice to cancel or reschedule. Same-day cancellations and no-shows have a $50 fee. Memberships need 30 days' written notice to cancel.